| So they could either buy it back or he'd just quit making payments, so they let him out of it. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. Others, however, pose a big financial risk. Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. *****. and I fell for it. Palmera Vacation Club Members Association, Inc. Had enough of Palmera. A timeshare is not what you may think it is. Theres nothing worse than a cramped hotel room and lack of personal space. Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. Theyre also applicable regardless of the comments tone. I am respectfully asking for a rapid response. If you don't get this refunded in a reasonable timeframe, you can dispute it on your credit card and send them a follow up notice with the tracking and a copy of your rescission letter that this is cancelled. Did they give you any bonus items ? Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. My decision to purchased was based on lies. We attended the 90 min presentation this past weekend in Hilton Head Island. Now, multiply this over the next 50 to 60 years. The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. All of the lies, promises, and representations are part of the scam. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. Please let me know what happened or who to contact. We had a very similar situation happen to us - after years and years of successful timeshare ownership. Sleeps 8 . Nov 15, 2016. He also kept trying to convince us to buy a package that we couldn't afford and rent our time to people. Recommended Reading: Best Places To Invest In Vacation Rental Property. No travel service of real value is ever free. He quickly started to get upset with us, making smart comments to us too (like other people on this thread). Her request to surrender her Membership was received and acknowledged, via email, on August 29th, 2022 that the request has . Our records indicate the company failed to respond to the one complaint brought to its attention. This is a massive operation I thought. On their websites, both businesses proclaim the best deals on vacations. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. Branch address 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US. Looking for Palmera Vacation Club Login? Taxes, additional fees, and charges may apply. BCA has no information regarding advertising review at this time. Someone's going to jail and it isn't me. Useful. No. Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. 'unethical behavior' I was verbally abused and threatened by staff member. Does anyone else have experience with this and any advice? The latest complaint timeshare fraud was resolved on Aug 04, 2017. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. Contributions should be appropriate for a global audience. and told them we wanted to cancel the contract or they could Palmera Vacation Club ratings, reviews and complaints - Time Shares Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. We tried to fight it at that time, but we had signed a contractual agreement. 2023 RCI, LLC. Palmera Vacation Club | Hilton Head Island's Premiere Vacation Club He kept trying to tell us with all the room in the condo, we could bring all of our friends and family and blah blah. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. This sounded good to me as my current time share only gave me one week and a one bedroom. I called in late November and was told that my dates were not open to call again in January. You May Like: Disney Vacation Club Rentals Grand Californian. And just so you know if you wanted to stay a week this time of year, (June) you would have had to use at least 3 years worth of points for the single week. legally cancel the contract. Interested in Palmera Vacation Club? get quotes and more. Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. Palmera has an "F" rating with the BBB. Login to participate on the website. They sat us down with our salesman in a large room. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. Desired outcome: And we prefer to vacation by ourselves instead of as a group. Complaints for Palmera Vacation Club in Hilton Head Island, SC - 156293194 Weeks Float . No. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. We said that we prefer to rent houses when on vacation instead of staying in condo communities. Cancel.We want out of Palmera. Copyright 2020 Business Consumer Alliance All Rights Reserved. We purchased a timeshare with Palmera. We would send texts to our "salesperson" and she was very prompt in answering until day 6.then disappeared and we cannot get any answers anywhere. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Palmera Vacation Club | Complaints | Better Business Bureau Profile My wife and I was deceived and lied to, they are good at what they do. Offer void where prohibited by law. How do they get away with this? The travel prices the salesman All of the one star reviews that you read are TRUE. Contributions should be travel related. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. I am thankful that the only financial information I gave was our credit card. Rescinding Palmera Vacation Club in Hilton Head, SC When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. We were lucky and did not fall for their lies (in 2011). Regards, It was basically, sorry sucker attitude. You are using an out of date browser. Palmera Vacation Club Reviews, Complaints, Customer Service Often, you can answer the scam-or-not question before you even see the details of a club promotion. He showed us the availability for the following year during the same week we purchased. Hang onto your paperwork. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . Hawaii TAT Broker ID #TA-023-193-6000-01. Login. Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. One thing I have now witnesses and everything was recorded just last year before COVID 19. Promotional discounts and offers may not apply to all properties. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). Palmera Vacation Club - Timeshares / Vacation Rentals Forum BBB Business Profiles are provided solely to assist you in exercising your own best judgment. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. Palmera Vacation Club Company. Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. Palmera Vacation Club - Timeshares / Vacation Rentals Forum Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives When I called the number on the email, it took me to an automated service. available to us. Seller of Travel Reg. The most helpful contributions are detailed and help others make better decisions. ST-26552. There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. Usage Type Annual . Most owners do in fact love their timeshare , but sometimes our lifestyles change or we just cant vacation like we used to. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. I just feel so bad for all of the people that get swindled by vultures like these. My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. Is this your company? Registration as a Seller of Travel does not constitute approval by the State of California. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. Proudly SupportsTimeshare.com. Discuss the issues you have had with Palmera Vacation Club and work with their customer service team to find a resolution. To learn more, check out our blog What is a Timeshare and How Does it Work? He seemed very nice and personable at first. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Repeat this to yourself as often as is necessary. International Association of Better Business Bureaus. I want to close my bank account in hopes of getting away from these vultures. They promised it would be sold in 3. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. wisconsin. I have already paid $2655 plus $846. He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. Timeshares are considered bad because they are not a financial investment, and it can be challenging to get out of your timeshare contract. product but we could spend more $ and upgrade. Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members. Palmera Vacation Club has been in contact with Ms. ***** File No. I suspect this goes on all the time. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Remove some or all of your filters below. I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. Respect the privacy of others. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. Initial Palmera Vacation Club complaints should be directed to their team directly. They knew the things to say and they encouraged us to come and listen to their sales pitch, Steve Mitchell said. File Complaint What is the cost??? For a better experience, please enable JavaScript in your browser before proceeding. Is this Your Business? I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. Palmera Vacation Club Business Profile Palmera Vacation Club Vacation Timeshare Multi Location Business Find locations Contact Information 33 Office Park Road, Unit 219 Hilton Head Island, SC. You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. If you enjoy the TUG website/forums or found value in the information you learned from TUG. true. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. We returned Don't have an account? He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). Click here to get notifications about new complaints of Palmera Vacation Club. Submit a complaint and get your issue resolved. It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. TUG saves owners more than $20 Million dollars. Definitely an extremely shady "company" with very poor business practices, and I'm glad we saw your post. I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. The letter I sent via fedex was received by someone at PCV this morning. Vacation Club. Type in the email address you registered with. Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? Coral Sands Resort - Palmera Vacation Club Destination Occidental Vacation Club Review: Barcelo/occidental vacation club is a Write reviews, ask and respond to questions, Nothing has been done and calling makes it clear no one cares. Load More; Browse for Rent Browse for Sale Add Your Property. Report inappropriate content Robert F 2 posts 92. In We purchased a 3000 point timeshare for $12, 500 from Palmera Your contribution should be yours. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. Help please. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. Scam Clue 5: A promotion that poses as an investment. This was enough to scare us away. We did not need Palmera without this. Palmera Vacation Club reviews & complaints. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. I believe this outfit may have operated under the name Vacations Anytime years ago in ***********. All Rights Reserved. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. Who do I contact??? So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. In January of 2016 the corporate resort staff told us they would buy his time share and, at a discount, use it as down payment on Share your photos and videos with others to prove the truth of your words. Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. Palmera Vacation Club - Timeshares / Vacation Rentals Forum All content should be genuine and unique to the guest. Mr sheldon kept on with his attack he threaten to f- up our credit. You can call member services, leave messages and never get a call back. The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. Click here to explore the Palmera Portfolio. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. We put down $1200 on our credit card and signed the financing paperwork for the rest. Fees, terms, and conditions of packages covered by an all-inclusive fee are determined solely by the resort and are subject to change at any time. In fact, timeshare has been celebrating years of growth, surpassing over $10 billion in sales. Write reviews, ask and respond to questions, I did this for over an hour. The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. BBB Business Profiles are subject to change at any time. Desired outcome: Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Buyer Beware!!!! After about another hour, I finally got through to the right person. get quotes and more. I just want out. Now I'm getting $128.21 monthly auto drafted and also had to pay $1000+ RCI maintenance fees for 2021. Everything you need for a luxurious relaxing vacation. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Palmera Vacation Club | Better Business Bureau Profile It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. Receive 15% off your exchange fee on select locations like Shenandoah Valley, Phoenix and Sedona! The first thing you should do before searching for rental homes is decide on an ideal budget. The letter is already in transit via FedEx to PCV. The complaint has been investigated and resolved to the customers satisfaction. Start a new search, then select a related item from the autosuggest. They lied about what the points would get us. This is the version of our website addressed to speakers of English in the United States. These vacations are limited. First off, I want to say that the people from Palmera are so hard to get ahold of. So he starts to get rude and tells us "so you like wasting all of your money" and stuff like that. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. All-Inclusive resorts may charge a mandatory all-inclusive fee. Read full review of Palmera Vacation Club. I want to give it away, We just want to walk away from the contract, We joined palmera timeshare 11/2019 with false sale pitch. The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Write reviews, ask and respond to questions, About 68% have two or more bedrooms, giving families room and space to truly unwind and relax. Scam Clue 3: A promotion claiming youve been specially selected for membership. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. get quotes and more. The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. He asked a lot of questions about our lifestyle and vacation preferences and we had good conversation. membership takes 45 days to activate, 15 days after you can Submit a complaint and get your issue resolved. Palmera Vacation Club Timeshares for Sale For Sale Search Now Filter results Map View List View Sort By 0 Palmera Vacation Club Timeshares Sorry! Most real companies would take the time..will see where it goes. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. I am still suffering with cancer issues and cannot pay my medical bills. No: TAR-6309. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. Others, however, ask you to pay big up front for some promised future benefit. Washington Seller of Travel Reg. Palmera Vacation Club - Timeshares / Vacation Rentals Forum Palmera you have take advantage of to many families and it is time for answers. I am one of those seniors who purchased on the promise that they would sell current time share. Somehow he was trying to make us believe that a $400 monthly payment (the loan), along with the annual fee, along with $179 to book a place was the same thing as when we pay out of pocket to go on a family vacation of 4. Vacation Club membership. A lot of robocalls are currently making this pitch. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. We are dedicated to delivering vacation memories that last a lifetime. Business Profile for Coral Resorts - Better Business Bureau I have tried multiple times and never receive a response from the request. With top brands in the industry like Disney Vacation Club, , Hyatt, Hilton, and more, owners have more flexibility and options than ever before. This allows us to verify that our reviews come from real guests like you. We bought 3,000 points for around $13K. In Share your photos and videos with others to prove the truth of your words. Book by 8/15 for travel through 12/15/22. This is a multi-location business. Unlimited Vacation Club - Members Only Please! Payment . Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. All-Inclusive resorts may charge a mandatory all-inclusive fee. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. File a complaint. Use this comments board to leave complaints and reviews about Palmera Vacation Club. RCI members must redeem this exchange offer through the contact center. Reply. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
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