ncl butler and concierge service

So as you can see each cruise with a butler is different, There have been trips that we never used the butler. MSC Cruises Yacht Club Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. TPG is here to define the roles of these crew members and how they both can make your voyage a whole lot more enjoyable. From unpacking your suitcase to pouring your champagne our butlers are at your service, Champagne, custom selection of liquor**, fruit, bottled water and sodas, Sparkling wine, bottled water and fruit on Embarkation Day, Nespresso Coffeemaker and Tea Forte tea bags, Invitations to an exclusive breakfast and lunch, Specialty dining delivered to your suite from any restaurant (cover charges apply), Treats delivered right to your door each night, Bliss Collection by Norwegian pillow-top mattress, Fine linens, feather duvet and pillow menu, Plush bathrobes, slippers and oversized bath towels. Enrollment required. In the case of Disney, Concierge passengers also get access to some exclusive areas of the ship. The "Royal Genie" is part butler, part concierge, and is only available to guests booked in a Star Suite on one of the line's 24 ships. DECK 18. Improve earnings, maximize rewards and track progress toward dream trips. An aft-facing suite would include a butler/concierge. The largest city in Arizona, Phoenix is also one of the largest cities in the U.S and is home to over 1.5 million people.As a major transportation hub, Phoenix is a financial, cultural and economic center for the Southwestern United States and is also known for its performing arts, museums and events. Evening turndown service of guests beds. Known for high-end luxury voyages to the most exotic and far-flung ports on the globe, Oceania cruises overlook no detail when it comes to high-class service. Position: FNP/PA-C - CenterWell - Alhambra Clinic - Phoenix, AZ<br>Description Humana - s Primary Care Organization is one of the largest and fastest growing value-based care, senior-focused primary care providers in the country, operating over 175 centers across eight states under two brands:<br> Center Well & Conviva. Butler and Concierge are not included in the Daily Service Charge. 19952023, The Independent Traveler, Inc. There is another thread about tipping the Butler good luck with that one. The room size is identical to a balcony, I am referencing the AFT FACING PENTHOUSE SUITES, with Butler/Concierge. I've always loved looking at those cabin rooms that face the back of the shipyou are watching the water tread behind you as you are sailing on your balcony!! it was awesome. Your Butler will do lots of things over and above what your room steward will do, For instance, he/she can help you unpack, serve a full breakfast or evening meal in your room, and many other things. With up to 6,694 sq. Here are a few threads that might help (some even with pics! Youll also discover that sometimes there will be a separate line for Suite or Haven guests to board the tenders when returning to the ship. Disney Cruise Line offers four cabin categories with the creme-de-la-creme being Concierge. What You Get: Passengers sailing in The Haven and full suites have a 24-hour butler at sea, but the VIP treatment begins before priority embarkation: The shoreside concierge desk ensures your dining and entertainment, shore excursions, and spa and salon appointments are arranged in advance. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. Butler service also means waking up with coffee and more While cruise buffets do beckon in the morning, it's not really that easy to get up and moving when you've had such a fun night. The help and assistance 24-hours a day, of a trained and certified butler. He'll offer you a choice of high-end soaps, shampoos and conditioners when you arrive in your cabin for the first time. ft. Deluxe Owner's Suite with Large Balcony Sleeps up to 6. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. Not Haven, but never the less, butler service and had issues with 1 butler, but after talking over the issues with the concierge, the issues were corrected. Whenever I check into a cabin with butler service, the first thing I ask is: Does this ship have bitter lemon and can you fill my minifridge with it? On the Jewel, Jade, Pearl or Gem the private Haven Courtyard features a private pool, hot tub, dining tables, padded loungers surrounding the pool, and a retractable roof. Ship and Suite Orientation. DECK 19. You will really feel like a celebrity with the butler service on this mid-luxury cruise line. //Butlers - Cruises - Cruise Critic The last two times I laid, it out what and when I wanted - perfect - no disappointments - it is a great three part system. - you should always consider paying more if they did something special for you that made your cruise more enjoyable. Butlers (and concierges) are generally not part of the pre-paid gratuities pool. Case in point: Norwegian Cruise Line offers butler service in The Haven suites. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. Tomorrow could be a plate of hand-made chocolates or a canap assortment. We never did dinner in our room - well, except for teen boy who I think had room service dinner and then "real" dinner with us at least twice, but I won't count that! She's trailed an orca pod from a skiff in Alaskas Inside Passage, had an allergic reaction to a cheetah she met at a South African rehabilitation center and hiked the Borneo rainforest to glimpse orangutans in the wild and she's written about it all. Depending on the ship, cruise port, and cruise line, this can range from making arrangements for a special celebration, meeting you at the pier and escorting your and your bags onto the ship so you can avoid getting sweaty while bording the ship, setting up your in-room dining experience, and providing concierge type services so that you will never have to worry about getting that reservation for dinner or a show. scorpioncrawl, July 29, 2017 in Norwegian Cruise Line. When you thumb through cruise line brochures, you read a lot of jargon that might not be defined. Yours may or may not perform the following functions but this quick list will give you an idea of what to expect the first time Jeeves is at your service. While a concierge might be able to do some of these helpful tasks, they are not dedicated to you and are shared with other suite guests. ft. By ncl concierge service - Norwegian Cruise Line - Cruise Critic Community NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". Is your point person for information on ship happenings day-to-day. However, they are also increasingly found on ships that have "ship-in-a-ship" concepts like Norwegian Cruise Line's The Haven and MSC's Yacht Club. FNP /PA-C - CenterWell - Alhambra Clinic It will likely also be in accordance with the level of personalized service that you recieve. We've booked a suite next year, a spa suite. Similarly, they can't make the ships stay in port longer or travel faster to the next destination. Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. This high-end boutique luxury line is known for its upgraded amenities, and suite guests enjoy English butler service unparalleled on other cruise lines. When we traveled with the grandchildren, the butler always made sure their favorite snack was in the room. Copyright 2023 Northstar Travel Media, LLC. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. If anyone has given us outstanding service, we will tip extra at the end of the week. What they can do though is virtually everything in between. As you're sitting at breakfast you remember that you wanted to ask for extra ice in your bucket, and you don't want to forget again touch the button labeled Cabin Steward and voila! For cruise news and updates, follow Donna Tunney on Twitter @dttravelweekly. In the envelope are special luggage tags (I will discuss this next) and a letter requesting any special requests. This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. Concierge Job Phoenix Arizona USA,Real Estate/Property Phoenix Concierge Services. He came back after 10 minutes or so, full of apologies to us but full of thanks for what I did. They also. Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. Bliss Collection by Norwegian pillow-top mattress on stateroom beds. Also I was told my last cruise they give you those cordless satellite phones for a reason. While it may seem pretty incredible even with just these perks, stay tuned for my next article to read all about Norwegian's Haven-only areas. I convinced them to upgrade from their typical accessible Balcony to an accessible Penthouse Suite on a Jewel class ship. They also supervise the room steward and makes sure things are done properly. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. the concierge will ensure you get priority check-in and departure as well as priority tendering to port. With up to 598 sq. Thanks to all. Watch the horizon glide by from expansive private balconies. The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. While west coast cruises have fewer options than what you might find in the Caribbean for instance, the good news is that in recent years we've gotten some of the newest and most luxurious ships at sea visiting our waters. Would I do it often, no but it was fun. One note that confuses some people is that you may see notes such as that provided by MSC Cruises stating that crew do not need to be tipped. We had decided last minute we wanted to do one of the specialty restaurants, the only times open were late. Champagne, custom selection of liquor, fruit, bottled water and sodas. 11 extra charges on cruise ships that will drive you nuts and what to do about them, 21 tips and tricks to make your cruise go more smoothly, Inside Regents new $11,000-a-night super suite, The 9 best cruise ship steakhouses and steak-serving restaurants, Cruise ship restaurant nirvana: The 7 best meals at sea, 12 best cruises for people who never want to grow up, The best Caribbean cruises for every type of traveler, Do Not Sell or Share My Personal Information. NEWS: Since May 2015, the NCL charges US$7,95 for room service dining. With up to 1,392 sq. Passengers in a suite outside The Haven enjoy butler service until 10 p.m. daily. Last cruise. Let's take a deeper look with these two examples. Can even be by the same person - butler, steward, concierge - and it can vary customer to customer. Another thing to consider doing is to fill out Hero cards for the workers. No. They will also bring. Minisuite is a balcony room with a slightly bigger bathroom. one night we stayed in to watch one and ordered pizza. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. I love Schweppes bitter lemon, but it's not distributed where I live. There are select categories of Suite which come with specific additional amenities, too! In what way will a spa mini-suite on Bliss (M9) differ from a spa mini-suite on Escape (M9)? This stateroom type features relaxing and luxurious spa decor. Invitations to exclusive cocktail parties offered only to guests of The Haven. The concierge can also help you plan special occasions and celebrations. But if youre cruising The Haven, youre in for a special treat. You may arrive to find a fresh bowl of grapes in your cabin after a long day ashore. The butlers on Regent Seven Seas cruises also book your spa appointments and basically take care of all of your needs during your voyage. Others have both, but they are only available to passengers in certain cabin categories (usually concierge- or suite-level accommodations for which you pay an upgraded cruise fare). I think it is worth pointing out that you will be sharing the Butler with numerous other suites. Powered by Invision Community, Also I was told my last cruise they give you those cordless. Or relish a quiet moment after the kids retreat to their room. There is some crossover, of course, but that's the general delineation. Guests booked in a Garden Villa receive six bottles of liquor along with unlimited mixers, garnishes, sodas and bottled still and sparkling waters. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. (Enrollment required for select benefits.). Once they take a few folks aboard, that escort is no longer available for 10-20 minutes depending on the demands or issues that come up. (Yes, that was a little uncomfortable due to the glares of other pax, but we managed to get over it fairly quickly.) The butler will deliver your multiple course dinner to your cabin, and book your shore excursions, specialty dining and entertainment seating. Compare the cost in points or miles to cash, and see which option is best. Related: The 5 best cabin locations on any cruise ship. On our last cruise the butler arranged dinner in our room for us. For immediate help, please contact Heather directly: 630-779-9301 or : Why You Should Consider A Holiday Cruise This Year. This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. was busy handling technical details with the registration process. Champagne, custom selection of liquor (in the Norwegian Star and Norwegian Dawn), fruit, bottled water and sodas. LOL! We used the butler very little outside his duties, most of which could easily have been done by the room steward. However, the generally accepted minimum is $10-15 per day. We aren't in a room that has the Butler/Concierge, but just wanted to know for future reference what exactly it entailed. Available on Pride of America, Norwegian Dawn, Norwegian Spirit, Norwegian Sky and Norwegian Star. Sparkling wine, bottled water, and fruit on embarkation day (available to 2-Bedroom Villa, Courtyard Penthouse, Spa Suite, and Penthouse stateroom guests). He may pour a welcome glass of Champagne, determine your pillow preferences and ask what beverages you want to be stocked in your minibar. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. For example, a concierge may greet you upon arrival to the pier check-in area on embarkation day, make dining reservations on your behalf or arrange for tender tickets when it's time to go ashore. Norwegian Cruise Line. Each suite guest is assigned a personal butler who will take care of their every need, from drawing their bath for a relaxing soak after a long day, to pressing their tuxedos for dinner or helping them into their formal gowns. Perhaps today it's some sandwiches, or a plate of cheese and crackers and fruits. Guests who are booked into Haven accommodations enjoy additional perks beyond those already mentioned! These stories will help: A beginners guide to cruise line loyalty programs. Booking a suite is a pricey endeavor but it can be worth it with all the perks you'll receive: an included premium beverage package, prepaid gratuities, $300 per suite onboard credit to spend on the ship any way you like, free Wi-Fi and a personal butler. Terms apply to the offers listed on this page. You can book a Concierge-level cabin to unlock . If unfamiliar the Daily Service Charges are: $20.00 USD per person,. he got the biggest kick out of doing that for some reason, and coming back to the room to have the pizza there and waiting. Serve afternoon canapes and/or afternoon tea in your cabin/suite. ft.*, your Family Suite sleeps up to six* guests. Disney cruise ships do not offer butler service. The concierge usually has a desk in the ship's reception area or, if specifically for passengers in a certain cabin category, the concierge may have a desk in the library or a special VIP area of the ship. With Europe-trained butlers, there is no request that is to challenging for them to handle. hoping our third time in april actually results in an escort! Luxurious details such as platinum keycard to stateroom. Guests booked into any Owners Suite or Deluxe Owners Suite receive three bottles of liquor from a special menu, along with unlimited mixers, sodas and bottled still and sparkling water. CC Help Jenn For drinks, we tip $1/$2 per drink. Guests staying in this exclusive and premium space aboard Norwegian Cruise Line ships also enjoy the following: From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. This means that Haven guests will be the first to reserve times for things such as dining and entertainment onboard NCL vessels. Will you find yourself enjoying a Concierge escort to the reserved Suites Only seating in the theater, or will you be trying your luck in the casino? In part, this is because many services that you recieve on a cruise ship should honestly be simply built into the price of the experience. Hey, you only live once! Norwegian Encore cruise ship deck plan has 2043 staterooms for up to 4903 passengers served by 1731 crew. They also feature two bathrooms, two TVs, a living room with a pullman bed and a large private balcony. Are drinks packages worth the price? Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. While cruise lines may deputize their concierges to do slightly different tasks, here are the sort of things you can expect a concierge to handle on your behalf. Your suite's portable phone is pre-programmed to dial directly to either of them, or to your Cabin Steward. This post contains references to products from one or more of our advertisers. The Haven has plenty of space for guests to lounge and relax. Your daughter's Quinceaera is a special event in life. I think I used my night butler more with night room service etc. Find the right card for you. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Norwegian Sun cabins and suites | CruiseMapper Use them, and reward as appropriate. Your butler is there to make it happen. This will greatly affect the level of tips that you are expected to reward their service with. Think of it this way. Most concierges on cruise ships are absolutely fantastic and very talented at both making you feel welcome but also making reservations and arranging services. Norwegian Cruise Line Cabin overview - what you need to know Mountains and beaches look so much better from a penthouse view. By the time the muster drill is over, your Butler has paid a visit and youll return to the suite to find your first delivery of daily treats. That, along with the escorts OFF the ship at each port by the concierge team, were huge benefits that we hadn't really anticipated but probably freed up an hour or so each day. Additionally, they will escort you to different destinations on the ship as well as assist you with debarkation by carrying your bags to the gangway. Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. Kick back in the living and dining area. Help you plan and execute a cocktail party you host in your suite. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. Plates, glassware, setting up food, etc. From delivering any special requests, to keeping your cabin stocked with amenities and daily treats, to providing in-suite dining, your butler is there to ensure you are well-cared for during the cruise. ft.*, the Deluxe Owners Suite pampers up to six guests. the escort onto the ship has failed both times we sailed in suites. Just up the tip. While you can tip at virtually any point during your cruise experience, the common tradition is to tip at the end of your voyage the same way you would with any other crew member. Butler/concierge service: - Norwegian Cruise Line - Cruise Critic Community Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. Some people get great service, some just ok., some not very good. Just be reasonable in your requests and expectations. Cruising The Haven & Suites: Perks and Details (Part 2) - NCL Whatever you decide, your first evening onboard is just the beginning! Enjoy the amazing views together on your large, private balcony. Hello all, my parents (90 and 77) still enjoy cruising. 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruise Tour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruise Tour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Cruising The Haven & Suites: Perks and Details (Part 2), Cruising The Haven & Suites: Perks and Details (Part 1), Expert Cruise Tips: 3 Specialty Restaurants Not to Miss on Norwegian, 3-Day Bahamas Round-Trip Miami: Great Stirrup Cay & Nassau, 7-Day Mexican Riviera Round-trip Los Angeles: Cabo & Puerto Vallarta, 7-Day Caribbean Round-trip Miami: Great Stirrup Cay & Dominican Republic. On the other hand, without a butler, once onboard you can call the concierge or visit the suite lounge and introduce yourself. While some folks expect a level of service that is like what they have at home with a butler, personal chef, driver and other staff, for others this is an opportunity to splurge. Each suite has been designed with style and comfort, along with a view that changes with every port we visit. Next morning I could hobble so was able to go to the restaurant albeit slowly. You. ACCOMMODATIONS - Cruises - Norwegian Cruise Line Best Cruise Deals | NCL