P.S. I even got an early delivery. Hi Mr Ellis, Firstly thank you for you feedback and we will address your points below. Excellent service. We have also spoke numerous times on the phone and hopefully you can agree I have always been polite and friendly and empathetic of your situation. Date of experience: 17 January 2023. If you are not looking for a fancy model and you just plan to do some smooth and straightforward touring, this bike could be for you. We create simple travel products to keep you organized. Excellent description of the products available and advice as to which would suit me and my needs. Kind regards Jorvik team. Very well built and excellent trike. I could no longer ride a bicycle savely, but this trike gives me a much wider actieradius. Their specification is not high end, but they are known for having good motors and batteries. I cant remember how I hit on the idea of an electric trike, but after researching and mulling it over for several months, I made an appointment to visit the Jorvik Trikes showroom. Bad company!!! It's sturdy, of excellent quality and should last her for many years. The Schwinn meridian adult tricycle is one of the best electric tricycles for adults with an affordable price range. Thanks Jorvik, for all your help and for giving me an activity to continue into the future Jason Dodds. Helping people rekindle the joy of cycling, one trike at a time. They kept me notified every step of the way and because of having to wait a little longer than expected they gave me a couple of accessories free of charge. The customer service team made the experience very easy and hassle free by dealing with my queries, helping me choose the right trike for me and getting it out for delivery. The freedom of two wheels, with the safety and stability of three. Smooth roads and cycle paths are what it is designed for. Thank you Lisa, its always great to see how are customer feels about our service and great to get honest feedback. Hi Steven, so pleased to hear how much enjoyment you are getting from your JMT 7 and this review will help others who are thinking about our trikes. And for supporting charities that might one day find a cure for Parkinsons, MS, and other life-limiting diseases. I then contacted technical support and had a fruitful email exchange with Diana and Jessica. kind regards Diana office manager. Hi Mr Ellis, Firstly thank you for you feedback and we will address your points below. But no, they challenged it when they were demonstrably in the wrong and put me and Trustpilot to further inconvenience with the result being that my initial review stands. I can't even give them away and as soon as I had problems I couldn't get anyone on the phone. You shouldnt expect anything other than a basic model for getting you from A to B. It must be remembered that the majority of users of these vehicles have lower limb problems and therefore it is difficult to get up on the pedals and cushion the roughness of the ground with the legs. It also can carry up to 300lbs and has a very handy and decent sized rear cargo basket. Pausing pedaling and anticipating the gear change you need in advance can help. Riding the trike, a beast of an MT6, after a lesson in how to do so was the most amazing feeling. It is also very comfortable and aerodynamic and lightweight. Electric Tricycles | Adult Tricycles | Jorvik Tricycles That kind of service cant be bettered. The consultant suggested amongst other things cycling as a form of therapy. where are jorvik cycles made - nodelivery.fun Finally, a real "must" could be two suspensions for the rear axle. . I can drive but dont much and love being outdoors. Had some issues with the original purchase, Jorvik sent their technician all the way from York to Kent to review the fault. Not just for the quality of the tricycles, but for the care and understanding that came with each and every sale. Kind regards Jovik team. My only frustration was not being able to talk to someone on the phone about things initially, but once Diana was on the case all was resolved. I've had a problem recently but they have helped me so much. I have a lung disease and spine injuries however I can ride the tricycle with ease. This has a powerful motor and a decent battery and also has a handy storage compartment. I have had excellent service from jorvik and advice. Thank you, and we do appreciate you kind comments and continued business. 2 the frame for the rear basket is set too near the pedals so you have to pedal using the middle of your feet as peddling with your toes as a conventional bike you catch your heels on the frame. The customer service team made the experience very easy and hassle free by dealing with my queries, helping me choose the right trike for me and getting it out for delivery. I will briefly explain my experience in an impartial way in order to be useful to other users and I will conclude my review with some suggestions to the company to improve the usability of the vehicle. They provide a lot of extra stability, which can be particularly useful for seniors or those with a disability or mobility issues. Raleigh are known for their simple, no-nonsense, fairly priced and reliable bikes and this upright e-trike is no exception. The powerful 750w motor makes handling steep climbs a breeze. Finally, it is fair to point out that the company, after resolving these minor inconveniences, sent me three or four accessories free of charge to compensate me for the inconvenience suffered. We did apologies and offered you a free waterproof rain cover for your tricycle which Im happy to say you accepted. Thank you so much Diana and the Jorvik team! Given a reason for choosing a trike, a Jorvik will provide an effective, comfortable and reassuring ride. Read 1 more review about Jorvik Tricycles Ltd. VIEW TRICYCLES. Jorvik Tricycles Ltd Reviews | Read Customer Service Reviews of www !They are liars because is been over 4 months and they still haven't send me the missing mudguards as they said they will and I have emails as proof! I personally did the final assembly which was simple and intuitive. We are delighted with the trike and have just been out for a trial run My wife has balance problems and this machine suites her well. The upgrade came about from customer feedback regarding the fitting of the old fenders (very difficult due to placement) and the fact that our rear waterproof cargo bag didnt fit the old basket either, this along with aesthetic reasons the decision was made to upgrade. Jorvik have been the opposite (so far!) We did say we would look at trying to source the old fenders and basket (again we havent used these for some time so wasnt manufacturing them anymore) and we also notified you they may not be wholly compatible with the new design. I can see we emailed you advising that at this current time we couldnt source the old fenders/basket but we would continue to try for you (we also assume some sort of modification to the basket holes will need to be made due to the new design) Again I apologies you feel dissatisfied with your experience with us but I can assure you at no time have we scammed you nor lied to you. Fabulous trike the build quality is unsurpassed right down to cardboard box it came in cant fault it ,Ive had it only two days at first it was a bit different to ride but after a short time its brilliant Its very quick . Given a reason for choosing a trike, a Jorvik will provide an effective, comfortable and reassuring ride. This makes it a great choice for a daily commuter who wants to stop for some shopping on the way home or wants to carry their laptop and other work gear. Anyone can write a Trustpilot review. I have a lung disease and spine injuries however I can ride the tricycle with ease. The trike seems great quality and I look forward to putting it to the test!Thanks to Jorvik Tricycles for all the help. enjoy. Had my electric trike delivered (JMT7) on the 12th August this year. From electric tricycles that whisk you along. Diana was waiting for my friend and I and gave us a very warm welcome. Today, Jorvik are one of the leading tricycle providers, supplying customers and cycle shops globally. #4. Thank you once again Emma and the team for all your help and especially your patience! Bringing the enjoyment of cycling to everyone !! What a difference, absolutely brilliant now. My wife is disabled so I do the shopping no car so this is fantastic its really changed my life thank you Jorvik . The demonstration and the wifes test drive of one of the trikes was very reassuring. We did apologies and offered you a free waterproof rain cover for your tricycle which Im happy to say you accepted. We did say we would look at trying to source the old fenders and basket (again we havent used these for some time so wasnt manufacturing them anymore) and we also notified you they may not be wholly compatible with the new design. Thank you Louise, so happy we got you all sorted and the great news is your Trike is on its way ! Thank you for sharing your experience in our showroom, its really important to hear how we are doing and more important for our customers to feel welcome , for us as a team it is always about ensuring we guide you to the best trike to fit your needs.Kind regardsJorvik team, Fantastic experience, thoroughly enjoyed sampling the trike and am now deeply in love with my new oneRoll on summer . The consultant suggested amongst other things cycling as a form of therapy. So excited for you to get your trike, and I enjoyed so much meeting you yesterday in the showroom Diana customer service manager. He has made the purchase and is very excited at the short delivery time. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The quality and comfort of the tricycle are excellent and the staff at Jorvik were excellent via email and in person. Being able to pop to the village shop, meet a friend for coffee at the garden centre and most of all, ride along the tracks and lanes again on days I feel I can means so much to me. where are jorvik cycles made This is a lightweight and comfortable bike that has a powerful motor that handles hills well.